State the solution that the system solves

At a specialist clinic in the canton of Vaud, Sophie, a newly qualified medical assistant, is completing an intramuscular injection on an agitated patient. Just as she is about to throw away the syringe, a false move : she pricks her index finger through her glove. She disinfects immediately, but doesn't know if she should do anything else. She's reluctant to report it. After all, it's not the first time she's heard that these accidents are «normal» in the profession...

But this time, the clinic has introduced SIRIS+., and the team has been trained to report any adverse events. In 30 seconds, Sophie clicks on «Report an incident» from her workstation. She fills in the guided form and chooses :

• Title: « Accidental puncture / biological exposure »
• Type of incident: « Safety incident»

It describes the facts, adds a brief analysis of the causes, indicates the time and place, then validates.

The clinic's quality and safety manager, Mr Rech, is automatically alerted. He goes to his dashboard, and sees Sophie's description.

It notes that no specific risk had yet been formalised for this situation. It creates a new risk, "Accidental exposure to pathogens by puncture or cut".", Biological and infectious risks«.

It includes :

• The incident that just took place;
• The process «Nursing care with invasive procedures»
• The upstream risk already exists « «Lack of initial training in the handling and disposal of contaminated medical equipment».»

1. Rech is delighted that the company has also invested in the compliancea few weeks ago, he linked this process to two current requirements, Thanks to the regulatory intelligence built into SIRIS.

🔍 Legal references :

• Ordinance on accident prevention (OPA), Articles 6 to 10, concerning biological risks in healthcare environments.
• LTr - Labour law, art. 6 : «The employer shall take all necessary measures to protect the physical and mental health of workers.»

So, as the risk is recorded, a relationship is automatically established, via the process, between the risk and the assessment of compliance with these regulations.

He will then add:

• a control type periodical automatic Annual staff training in the use of secure containers and post-exposure protocol,
• a immediate corrective control : reminder of the instructions by the supervisory team + posting of the protocol in the treatment room.

One month before the audit planned by the cantonal authorities, Mr Rech opens the Compliance module in SIRIS+ and goes to the «Process by requirements» tab. He can then check whether all the processes linked to this audit, including the «Nursing care with invasive procedures», have been assessed and if any corrective actions still need to be taken.

At a glance, he sees that one of the articles of the law relating to this process is non-compliant and that a compliance action is awaiting validation. He goes to the ’action assessment« tab, views the justification and validates the action as compliant.

«Phew! We're even ahead of schedule! We're even ahead of schedule!»

During the audit, all set. The auditor particularly appreciates the clarity of the monitoring and the commitment of staff to report incidents. She emphasised the maturity of the risk management system of the clinic.